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Our Professionals Can Save Your Chicago Electronics Store After A Flood

10/7/2019 (Permalink)

interior of electronic store with computers Being reactionary is the best defense against the flood-damages inside of your store.

How to Help Your Chicago Electronics Store After Sustaining Flood Damage

Owning a store comes with a lot of responsibilities and concerns; and, if a severe thunderstorm brought flood damage to your Chicago property, it would give you, even more, to worry about. If you're trying to decide between replacing an old roof or not, consider what might happen if a flood did impact your electronics store.

Imagine a scenario where your Chicago store suffered flood damage. We can say that the leading cause of the flood was the roof. It was aging, and you guessed it probably had three or four years of life left to it before it needed replacement. However, what if your time estimate was wrong? What if a severe thunderstorm caused the roof to leak?

Being reactionary is the best defense against the flood-damages inside of your store. Here at SERVPRO, we believe in being reactionary too. Once our experts receive your call, our technicians can immediately gather together and travel to your home. We always aim to be Faster to Any Size Disaster. After arriving, we can immediately begin to investigate and map out a restoration-plan.

Let's say in this scenario, the back wall of your store, where you keep your televisions, has been impacted. The floor has various puddles spread out on it, and the ceiling panels are soaked. The walls are damp, and the televisions have visible water on them. The described situation may seem nightmarish, but SERVPRO can handle it.

First, we can remove the TVs and work with your insurance adjuster to begin a claim process for any ruined and damaged inventory and materials. From there, our SERVPRO techs can use wet/dry vacuums to clean up the puddled water. We can remove ceiling panels, any water-damaged linoleum floor tiles, and make flood cuts to the soaked walls. Our goal is to get the flood-damaged material out and minimize the chances of mold damage.

Once the damaged material has been removed, SERVPRO could then bring in drying equipment. We could use devices such as axial fans, heaters, and dehumidifiers to dry out the structure from the store. Finally, our technicians can then bring in new sheets of drywall and begin to reinstall, making the flood seem “Like it never even happened.”

If your business ever sustains flood damage, do not wait. Get in touch with SERVPRO of Marquette Park / West Lawn / Ford City by dialing (773) 337-3993. Whenever you find yourself in flood-damage trouble, we can be there.

For more about Chicago click here.

Our professionals Describe The Fire Damage Restoration Process In Chicago

9/24/2019 (Permalink)

Flames shooting out of a small window in a burning home We’re Faster to Any Size Disaster.

Fire Damage Experts In Chicago Describe The Restoration Process In Detail

If your apartment building in Chicago ever sets ablaze, the flames can engulf many of your contents and building materials if they are not extinguished promptly. When our SERVPRO technicians work toward restoring fire damage, we know that no two fires are the same. However, whether the blaze was big or small, our team uses the same restoration procedures and process for every job. Our process has proven to be successful when strictly followed each time.

The first phase of our SERVPRO team's process we conduct when mitigating your fire damage in Chicago is the project initiation step. This phase starts as soon as we get your call saying that you have a problem. The first project initiation phase involves the following six steps.

1. Intake And Research
During this first step, we figure out the details of your property, such as who owns it and whether it is insured or not. We then record the contact information of all of the people who need to be involved in the restoration process.

2. Contact And Schedule
Once we receive your call, our technicians contact you a schedule the best time to inspect your home. During this initial contact, we get information regarding how many rooms got affected to get an idea of your situation.

3. Arrival And Walkthrough
During this step, we arrive at your house on schedule and meet you for the first time and listen to your problems. We do a walkthrough with you and get an idea of what your priorities are.

4. Project Consultation
Once we get the information about your damage that we need, we go over it with a manager on our team so that we can formulate the best plan. We also notify you of the situation and tell you about our emergency action plan.

5. Customer Consultation
After we have reviewed our findings with our team's manager, we then sit down with you and tell you what we need to do to restore your home to the way it was before the fire “Like it never even happened.” Once you approve of our plan, we get authorization from you so that we can begin work.

6. Initial Services
This step includes making the work area safe by cleaning up rubble and boarding up burnt out windows.

Restoration projects always go more smoothly when you get help from the experts. Once you notice problems caused by something burning, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993. We are available 24/7.  We’re Faster to Any Size Disaster.

For more about Chicago click here.

How You Can Get Help Eliminating Water Damage In Your Chicago Business

9/22/2019 (Permalink)

Restaurant With Open Sign Make sure your restaurant doors stay open after a water damage situation. Contact SERVPRO immediately after damage.

Limit the Effects of Commercial Water Damage in Your Chicago Restaurant Through Expert Restoration

Restaurants play a vital role in the social, business, artistic, and intellectual life of a thriving society. Sanitation is essential to the health of the patrons and the continued operation of a restaurant. When a water loss incident occurs in a food-related business, health authorities can regard it as unsanitary and therefore unfit to operate.

The other risk associated with commercial water damage in your Chicago restaurant is mold growth. The presence of mold can lead to citations and lawsuits from the health department. The other thing you may have to deal with is loss of revenue until you reopen your restaurant. After a water loss incident, you should take the following precautions:

  • Do not operate water-ruined equipment until professionals have cleaned and disinfected it.
  • Do not operate water-ruined electrical or gas equipment and hot water systems until a competent utility technician has checked it. 
  • Avoid walking through standing water because it may contain hazardous contaminants.

It is critical to clean and dry damp physical structures in your restaurant thoroughly and quickly to prevent microbial growth. SERVPRO can help you complete the restoration process quickly. 

Indoor environments usually have microbes. They are part of the ecological system, and it is not possible to eliminate them by applying antimicrobial and biocide products. However, if bacteria reproduce and grow in indoor environments, they can threaten human health. 

If you do not mitigate a category one sanitary water situation for 48 to 72 hours, microbes can amplify. They can increase contamination in your restaurant and turn a category one water damage into a category two or category three situation. Our SERVPRO AMRT, Applied Microbial Remediation Technicians can act fast to prevent microbial contamination from worsening as time passes. 

We control microbial growth by applying biocides and eliminating moisture. We can remove moisture by reducing humidity levels and drying the affected areas using air moving and dehumidification equipment. We concentrate on drying a structure quickly to minimize moisture levels. We can also remove any contaminated materials from your business premises and dispose of them appropriately. 

Dealing with a water intrusion problem in your restaurant can be challenging. Call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 for help. We have the expertise to make the problem seem “Like it never even happened.” 

Click here to learn more about Chicago.

Did Water Damage in Your Chicago Home Leave an Unpleasant Odor?

9/11/2019 (Permalink)

water on floor in empty living room; fire place Water damage often leaves an odor after the water is dried. SERVPRO has the know how to remove the odor - permanently from your home!

Methods Used in Conjunction with Water Damage Restoration in Chicago 

Many people notice a difference between how their pet smells while dry and after the four-legged family member gets wet. The reason for the increase in odor coming from a wet animal is primarily because of the way odor-causing molecules hitch a ride on water molecules as they evaporate into the air. The body heat of the pet helps make the process happen faster, and SERVPRO uses heat when drying out a Chicago home, also.

During the restoration of a house in Chicago with water damage, the use of heat helps dry things out in a more even and rapid manner than what we might expect otherwise. Different materials inside a home give off odors when they absorb moisture in liquid form or from the condensation of water vapor. Many odors linger within the average house after we finish with mitigation, so we begin odor control measures soon after we begin the restoration process.

One type of deodorization that many customers expect us to use is ozone. Ozone is useful, but existing dampness in materials often means that we should try another method that does not carry the same risks as ozone brings. However, we want to use something that still provides the strength we get from ozone. Our hydroxyl generating machines accomplish for us.

Some customers might worry that the time needed to achieve results similar to those obtained when we use ozone machinery increases significantly. However, we can run our hydroxyl generating machinery at times that ozone machines cannot, such as when people are in the treated area. If the area remains vacant and people intend to occupy the space in a day or two, and heavy odors persist, ozone might work better than hydroxyl.

One method that many overlook as a way to help control unwanted odors in a house is the larger box fan. We can use this to disperse odor-causing molecules and direct the remaining ones out of the house. Many of these molecules are attached to water molecules in the air. Removing them from the home before they can become deposited on a surface elsewhere in the house helps in the further elimination of odors.

Because water damage can create such a large number of sources that cause odors, we often use multiple approaches, with some overlap occurring occasionally. Our goal is to satisfy the customer with the finished result. While our Odor Control Technician (OCT) brings extensive knowledge and experience to each job we do, it is the customer's nose that determines when odors no longer exist.

SERVPRO of Marquette Park / West Lawn / Ford City handles more than water damage-related odors in Gage Park, and Archer Heights, as well as around Brighton Park and Scottsdale. Call us at (773) 337-3993 to find out how we can help you restore your home where stains, deterioration, and microbial infestations also pose problems.

More about Chicago.

Our Fire Damage Experts Discuss Dry Cleaning Non-Washable Surfaces In Chicago

8/26/2019 (Permalink)

Fire in a commercial property Call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 because our highly trained team can arrive Faster to Any Size Disaster.

Commercial Fire Damage Professionals In Chicago Discuss Dry Cleaning Non-Washable Surfaces

If an inferno ever ignites inside your Chicago furniture store, many of your products or contents could be at risk of getting soiled or ruined. Your porous wall coverings can also get affected by smoke and soot making residue removal a major portion of any commercial fire damage project. The type of surface we are cleaning inside your store dictates whether we can use water-based detergents or if we must dry clean the item.

The general rule our experts use is that if the surface of an object is porous, we use dry cleaning techniques, and if it is non-porous, we use wet cleaning. When working on your commercial fire damage project in Chicago, our SERVPRO technicians know that wet cleaning porous surfaces can soak the soot deeper into them. Many of the contents and building materials inside your furniture store may contain porous surfaces such as vinyl or wallpaper. If your place of business only suffers from a small burn, then there may be steps you or your maintenance team can take to dry clean many of these porous surfaces.

Light soot residues and soils can sometimes easily be wiped away with a rag or a dry sponge. However, before agitating the soot, it is wise to conduct some pre-cleaning procedures. Vacuuming is one of these methods, and it can be used to clean off large soot particles from your furniture items or affected walls. You could use compressed air to blow the heavy soot off of the surfaces before you conduct your dry cleaning methods. In some scenarios, our SERVPRO experts recommend to pre-clean the affected items inside your furniture store with brushes to get some of the soot off.

After pre-cleaning your furniture store's affected surfaces, clean off the remaining soot with a dry sponge. Sponges do not use chemicals to remove soot. Instead, they use friction. Applying the sponge firmly to the affected surface can help release the soils. Sponges should not be used on glossy surfaces because they can smear the residues. The dry sponge also should not be used when attempting to clean greasy residues.

If even a small blaze starts in or near your furniture store in Brighton Park, Scottsdale, Gage Park, or Archer Heights, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 because our highly trained team can arrive Faster to Any Size Disaster.

For more about Chicago click here.

Damaged Roof After Brutal Storm Hits Your Chicago House? 

8/23/2019 (Permalink)

Tree fallen over on roof after severe windstorm. Windstorms can cause all sorts of chaos to your Chicago home. Call the professionals today at SERVPRO for remediation assistance.

Your Resource for Chicago Windstorm Cleanup 

Winds gain energy and strength as they pass over the relatively flat topography west of Chicago. Earlier this summer, wind gusts in excess of 70 miles per hour caused damage and canceled events. In the mid to late summer, the winds are often accompanied by torrential rains. If your home is in the path of straight-line winds and the added challenge of substantial rainfall, severe structural and contents harm is possible.  

Scalable Response for Natural Disasters

Windstorm cleanup for Chicago residents need not be a waiting game. With many of your neighbors experiencing the same type of damage, you need a disaster recovery company that can access cleanup resources from a nationwide system of highly-qualified providers. Our owner and management built a robust storm response team for our community, proving storm event after storm event that we have the will and the expertise to respond 24 hours a day to meet our customers’ needs. You can now benefit from this track record.

Windstorms Increase Flooding Risk

Roofs damaged by high winds, windows broken by falling trees and branches, and exteriors with holes from flying debris admit water that collects in the lower levels of your home. Even if overland flooding did not occur, the water found its way inside and now must be removed rapidly and the property dried completely. This is the cornerstone of SERVPRO’s mission, and one that we commit to complete successfully to restore your home.  

Building Securing and Reconstruction Services

After your first call, we arrive as soon as possible, securing exterior damage to prevent additional water incursion. The SERVPRO crew then moves task to task, removing water with state of the art pumps and extractors, and then cleaning and disinfecting the affected spaces. Structural drying proceeds with our skilled team positioning heated air movers to move moisture out of structural components into the air as vapor. Dehumidifiers then capture the moisture for disposal.

Our reconstruction division can address external and internal damage remaining after mitigation and remediation. Repair and rebuilding help make the restoration process more efficient and seamless.

SERVPRO of Marquette Park / West Lawn / Ford City knows windstorms do not respect regular business hours. Give our team a call at (773) 337-3993 for an immediate response, day or night. 

Click here to learn more about Chicago. 

SERVPRO Completes Water Removal After a Sump Pump Failure

8/6/2019 (Permalink)

If your Chicago home experiences water damage, contact SERVPRO to restore your home whether you are near or far.

Water Removal Chicago – Sump Pump Failure

Some homes have a sump pump in their basement because the water table is very high relative to their basement floor. Occasionally water seeps into the basement. The sump pump is supposed to remove any excess water in the basin to prevent water from entering the basement. One client failed to test his pump regularly, and of course, it stopped working while he was away on vacation. A neighbor checking on the house for his friend discovered a foot of water in the basement and promptly called the owner.

The owner called our SERVPRO office about water removal in his Chicago area home, and we quickly responded. The basement was partially finished, which meant that furnishings on the floor were wet. Many items were stored in the basement storage area were also wet. Items stored on shelves were unaffected.

The first step was to remove the excess water after first making sure that it was safe to enter the basement. We used powerful truck-mounted pumps to remove the water and then began the recovery and drying of the basement.  Large fans and dehumidifiers were brought in to help dry the basement. The neighbor assisted in purchasing a new sump pump and arranging for it to be installed.

With the water removed and dehumidification underway, attention turned to the walls, the flooring and the contents of the basement. Hard surface items were hand washed and dried. Fabrics were wiped down, and air dryers used to dry the fabrics further. The contents of boxes on the floor were unpacked, dried, and repacked in new boxes. The drywall was damaged up to about two feet from the floor and needed to be removed. We removed excess moisture, and new insulation and drywall were installed.

The homeowner had been in touch with SERVPRO the entire time. He was kept fully informed about the damage and the steps being taken to remove the water. Although he arrived home to a mess, recovery, and restoration was well underway thanks to SERVPRO and the support of his neighbor next door.

Call SERVPRO of Marquette Park/West Lawn/Ford City at (773) 337-3993 for 24/7 service. We serve Gage Park, Brighton Park, and surrounding areas. We aim to restore your home, "Like it never even  happened." We're Faster To Any Size Disaster.

Chicago, IL

David Mason, Our Vice President of Operations and SERVPRO Restoration Services

7/25/2019 (Permalink)

Why SERVPRO of Marquette Park / West Lawn / Ford City? Meet Our Vice President of Operations--David Mason

Why SERVPRO Shines as a Property Recovery Service Company--Team Members Like David Mason

Restoration Service companies to treat properties in Ford City and the Greater Chicago locale are many. So Why does one, SERVPRO of Marquette Park / West Lawn / Ford City stand out? David Mason is one reason.

High-Quality Personnel
No company can fulfill customer expectations without the right mix of personnel and equipment led by proficient professionals. Marquette area property owners benefit from the expertise provided by David Mason, who is our promoted Vice President of Operations. His extensive background and commitment translate into outstanding outcomes for our residential customers and commercial clients.

David and SERVPRO go back together from 2006; tenacity and experience produce cleanup and restoration results second to none. David's awards and achievements throughout the years indicate successes in the field, which increase profitability and increasing our brand awareness. David has a lot of savvy through the BDP Business Development Program that he headed. He directed 90 SERVPRO franchises in achieving goals because of outstanding business relationships with leaders in the restoration industry throughout the country. This is the attitude that enhances our name in local communities, a sense of family, blended with a deep knowledge to achieve desired results.

Our SERVPRO franchise here in Chicago is a vital section of the National Storm Team that ranges far and wide to help after natural disasters like floods, wildfires, and hurricanes strike. Our Commercial Large Loss Team has been managed by David since 2014 and has gained recognition as being a go-to team to mitigate damages.

Our SERVPRO of Marquette Park / West Lawn / Ford City franchise is operated like a large family that pulls together to meet our customers' expectations. We are thankful that David Mason is part of the family. Trust us to help you recover a property loss by calling (773) 337-3993.

The Marquette Building click

Smoke Deodorization Is A Crucial Part Of Our Fire Damage Restoration Process In Chicago

7/22/2019 (Permalink)

Any type of smoke that gets into your Chicago rental home can cause you many problems.

Fire Damage Experts From Chicago Talk About Smoke Deodorization

Any type of smoke that gets into your Chicago rental home can cause you many problems. Smoke and fire damage costs residents and landlords across the country millions of dollars each year. Cigarette smoke is also a common issue, and our SERVPRO technicians always treat these scenarios the same as any other type of smoke-related problem. If your tenant inside your rental property smokes tobacco, your house could develop a serious odor problem.

Cigarette smoke causes landlords in Chicago many fire damage claims each year. Cigarette smoke can travel throughout your structure and penetrate your building materials and contents just like smoke from any other burnt substance can. Once tiny partially combusted particles penetrate deeply into porous materials, foul aromas can exist for a very long time.

Once the smoke has affected your rental house, it is wise to call in a professional restoration company such as SERVPRO. We have advanced equipment and knowledge when it comes to removing unpleasant smells. When conducting deodorization procedures, we use these four tools the most.

1. Hand/Electric Sprayers
For light odors, we can use sprayers to spray a chemical that deodorizes by both masking and pairing. Masking is when foul aromas get covered up by more pleasant ones, and pairing is when malodor particles get chemically neutralized.

2. Ultra Low Volume (ULV) Foggers
ULV systems use similar masking and pairing detergents, but the machine breaks the particles down and applies them in a mist form. The fog can mimic how smoke behaves and penetrate affected items.

3. Thermal Fogging
Thermal fogging systems get used for more severe scenarios, and they work by heating the chemicals and breaking them down into even tinier particles. The hot fog works in the same way as the ULV fog, but it can penetrate further into some substances due to the smaller particles.

4. Ozone Generator
Ozone systems work differently as the other techniques and use unstable O3 or ozone particles to deodorize. These particles float around and give an oxygen atom to malodor molecules to oxide and neutralize them.

If you ever have a tenant smoke tobacco inside your Brighton Park, Scottsdale, or Gage Park rental home, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 as soon as possible because We’re Faster to Any Size Disaster.

For more about Chicago click here.

What To Do If Your Home In Chicago Is Damaged By A Flood

7/15/2019 (Permalink)

If flood waters have ruined your property, call SERVPRO of Marquette Park / West Lawn / Ford City for effective cleanup services.

A Guide To Handling Flood Damage In Your Chicago Residence

Flooding is common in Chicago, and according to the Illinois Department of Natural Resources, 90 percent of flood damage claims are for locations outside the mapped 100-year floodplain. Urban flooding can happen when water from a heavy downpour overwhelm the local drainage system, resulting in water pooling in yards and streets, entering houses through the foundation and backing up from sewers into streets and basements.

Dealing with significant flood damage in your Chicago residence can be overwhelming, and you may not know where to begin the flood cleanup efforts. To prevent further destruction to the contents of your property, remove movable items that can soak water quickly like clothing, furniture, bedding, and non-permanent carpeting to prevent mold growth.

It is also imperative to document the destruction by taking photographs of your house. This can eliminate disputes between you and your insurance provider over which items sustained damage and which repairs have been completed. Like with other major property damage, alert your insurance firm immediately after floodwater enters your house. A representative of the insurance provider can analyze the damage and inform you about the coverage you can get based on the evaluation.

The other essential step to take is contacting flood cleanup company such as SERVPRO to extract the water, clean up and sanitize your property and its contents. Our technicians can assess the damage and provide you with an estimate and our remediation plan. Our Water Restoration Technicians (WRT) have the resources and expertise to handle your emergency. We begin the water removal process speedily to contain the loss and ensure it does not spread to other areas of your property and cause more significant damage.

The water can disintegrate wallboard, rot wood, ruin many types of insulation, and compromise electrical wiring. We can use pumps or wet/dry vacuums to extract the water so that your house can dry faster. Mold can grow within 48 hours after the incident, posing health risks to your family and producing a lingering musty scent. Most molds need lots of moisture to grow, but some survive in relative humidities as low as 65%. Our technicians maintain indoor relative humidity below 60 percent to reduce mold growth. We can use different air movers and dehumidifiers to dry your property.

Floodwater is usually a toxic mixture of water, household chemicals, pesticides, and gasoline, among other substances. Our SERVPRO technicians can use antimicrobial products to decontaminate your home. We can complete every aspect of the flood damage cleanup process to your satisfaction. Our technicians can also rebuild the structures that water has ruined.

If flood waters have ruined your property, call SERVPRO of Marquette Park / West Lawn / Ford City for effective cleanup services. You can reach at (773) 337-3993. We’re Faster to Any Size Disaster.

For more about Chicago click here.