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We Have The Proper Techniques To Restore Your Chicago Home After A Fire

11/4/2019 (Permalink)

A stovetop charred by a fire with soot and smoke damage Our technicians have the specific equipment and training for odor removal and deep cleaning of carpet and upholstery.

Learn How to Remove Fire Odor in Your Chicago Residence

Fires affect many households in Chicago every year, causing families to lose precious memories and possessions. Even though the experience of a fire may not be traumatic, the odors it leaves behind are a terrible reminder of the incident. It is daunting to remove the unpleasant odor associated with fire damage, particularly when synthetic materials have been burned. The smells can linger for many days or weeks long after the fire has been put out.

Smoke can seep easily into wood, drywall, and textiles, and soot can coat and ruin several materials, leading to residue, discoloration, and permeating odors. To eliminate fire odor in your Chicago residence, you can take the following steps:

Air out your home by opening doors and windows. You can also use a large fan to increase air circulation in your home.

  • Remove curtains, rugs, and blankets to be washed or dry cleaned. Smoke sticks to fabrics, so you need to clean these items to get rid of the smoke scent.
  • Wash the windows, window shades, and window screens while paying attention to the window sills, frames, and blinds because smoke tends to stick to these areas and may cause a recurring odor after the cleanup.
  • Use a unique solution made of white vinegar, dish soap, and warm water to wash solid surfaces like walls, ceilings, cabinets, doors, and door frames.
  • Clean carpets and upholstery as soon as possible to keep smoke particles from penetrating the fibers deeply.

If the smoke scent persists, you may need to dispose of some household items. You can also benefit from using professional fire odor removal services. Smoke damage restoration professionals from SERVPRO have the experience and equipment required to remove the smoke scent altogether. We use efficient and safe odor removal techniques to eliminate malodors from structures and personal possessions. We start with necessary deodorization procedures which include:

  • Removing the source of the odor
  • Cleaning odor-causing residues from surfaces
  • Recreating the condition of odor penetration
    Sealing surfaces as necessary


It is not always possible to identify what is causing an odor or determine which specific deodorization method can counteract a particular odor source. Therefore, our SERVPRO technicians often combine several deodorization methods and products to produce the desired outcome. Some equipment we can use to remove the unpliant scents includes thermal foggers, air scrubbers, and hydroxyl generators.

We may also use water-based wet mist deodorizers to deal with the odors. We apply them using a ULV mister to produce a fine mist or fog, which enables the chemical to get into surface crevices and cracks where the smoke scent is present, eliminating it “Like it never even happened.”

If your home has troublesome fire odors, you can trust SERVPRO of Marquette Park / West Lawn / Ford City to help you remove them. Call us any time at (773) 337-3993 for effective odor removal services.

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Fear? Not when you use SERVPRO to Remediate Water Damage in Your Chicago Home.

10/31/2019 (Permalink)

water under stairway of home Water Damage can happen to any home. Be prepared and call SERVPRO to mitigate the damages done.

Thorough Water Removal from Affected Chicago Homes That Helps Solve Future Problems

A case of water loss may seem straightforward to address. However, when improperly handled, it can trigger many long-term problems, including mold and indoor air quality issues. Modern building practices also create almost airtight homes to improve energy efficiency, but this can affect some aspects of water removal, especially moisture management. It can even lead to wet building syndrome developing in your Chicago home.

Identifying all Sources

Although most water spill incidents have a single source, it is essential to confirm before starting water removal procedures in Chicago. It is probable to have more than one leak point, especially if the pipe runs through a wall. Apart from sources, the spilled water might form reservoirs, especially in hidden spaces where it can continue to cause moisture problems. Our SERVPRO technicians use several approaches to identify sources, including using thermal cameras to establish concealed sources.

Expediting Extraction

Apart from the convenience of restoring normalcy faster, extracting water fast solves many other problems associated with water loss. Water left standing in a property over extended periods leads to carpets delaminating, bad smell, and deep intrusion into wooden, concrete, and other semi-porous materials. Our SERVPRO crews expedite water extraction in different ways including using equipment with abundant lift capacity. We also open up walls, removing baseboards and door trims creating room for faster extraction.

Drying all materials

Most of the materials used in the construction of a house have varying degrees of moisture absorbency. The common ones include gypsum-based wall panels, wooden frames, floorboards, and concrete materials. Some, like gypsum, are hygroscopic, thus absorbing moisture from the air. Others like concrete do not change, although they absorb and hold significant amounts of water. Thorough extraction of moisture from all materials affected by the spill helps prevent severe moisture issues in the future. Our SERVPRO technicians use air movers to increase the evaporation rate from these materials then use dehumidifiers to remove the moisture from the air. We also have moisture detection equipment to ensure materials dry to normal levels.

Water removal should address immediate and future problems. Call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 to help. We're Faster To Any Size Disaster.

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Water Damage Can Destroy Your Chicago Home

10/26/2019 (Permalink)

water damaged flooring The certified technicians work quickly to make the damage “Like it never even happened.”

What Happens Without Water Removal in a Chicago Home?

Water damage winds up in properties in a myriad of ways. Common sources are overflowing toilets, broken pipes, or an appliance such as a washing machine going on the fritz.

No matter how the damage occurred in a Chicago home, water removal needs to occur quickly. But what happens if the homeowners simply blot up the water they can see and leave the rest to dry on its own?

Structural Damages from Water
When sheetrock has exposure to excessive moisture for an extended time, it buckles and warps. Once that happens, the only outcome is removal as it has no restoration potential. Vinyl tiles commonly delaminate and on a case by case basis, receive an inspection by SERVPRO technicians for the possibility of reuse.

The Threat of Mold Damage
As fast as 24-hours after a water loss in a home, mold spores can germinate and spread throughout the area. This scenario is costly as mold infestations require professional remediation to ensure no cross-contamination occurs along with correcting the issue that created the favorable environment for the establishment of colonies.

Foul Odors
The need for odor control is another outcome of inadequate water cleanup. Water that runs behind baseboards or within wall cavities can set the home up for foul odors, and quite often, mold growth is a part of the equation.

Professional Water Extraction Methods
When SERVPRO technicians handle water damage, they use moisture detection equipment to determine all areas of excessive moisture. They then use water removal equipment, remove baseboards as needed, and extract any remaining water.

Professional equipment for drying also makes a difference. Using attachments that force warm, dry air into floors and walls to ensure complete dryness. Dehumidification equipment assists in the lowering of ambient humidity that also helps reduce odors and dry existing mold colonies.

SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 stands ready to assist local property owners with any size needed water removal job. The certified technicians work quickly to make the damage “Like it never even happened.”

For more about Chicago click here.

Our Professionals Can Save Your Chicago Electronics Store After A Flood

10/7/2019 (Permalink)

interior of electronic store with computers Being reactionary is the best defense against the flood-damages inside of your store.

How to Help Your Chicago Electronics Store After Sustaining Flood Damage

Owning a store comes with a lot of responsibilities and concerns; and, if a severe thunderstorm brought flood damage to your Chicago property, it would give you, even more, to worry about. If you're trying to decide between replacing an old roof or not, consider what might happen if a flood did impact your electronics store.

Imagine a scenario where your Chicago store suffered flood damage. We can say that the leading cause of the flood was the roof. It was aging, and you guessed it probably had three or four years of life left to it before it needed replacement. However, what if your time estimate was wrong? What if a severe thunderstorm caused the roof to leak?

Being reactionary is the best defense against the flood-damages inside of your store. Here at SERVPRO, we believe in being reactionary too. Once our experts receive your call, our technicians can immediately gather together and travel to your home. We always aim to be Faster to Any Size Disaster. After arriving, we can immediately begin to investigate and map out a restoration-plan.

Let's say in this scenario, the back wall of your store, where you keep your televisions, has been impacted. The floor has various puddles spread out on it, and the ceiling panels are soaked. The walls are damp, and the televisions have visible water on them. The described situation may seem nightmarish, but SERVPRO can handle it.

First, we can remove the TVs and work with your insurance adjuster to begin a claim process for any ruined and damaged inventory and materials. From there, our SERVPRO techs can use wet/dry vacuums to clean up the puddled water. We can remove ceiling panels, any water-damaged linoleum floor tiles, and make flood cuts to the soaked walls. Our goal is to get the flood-damaged material out and minimize the chances of mold damage.

Once the damaged material has been removed, SERVPRO could then bring in drying equipment. We could use devices such as axial fans, heaters, and dehumidifiers to dry out the structure from the store. Finally, our technicians can then bring in new sheets of drywall and begin to reinstall, making the flood seem “Like it never even happened.”

If your business ever sustains flood damage, do not wait. Get in touch with SERVPRO of Marquette Park / West Lawn / Ford City by dialing (773) 337-3993. Whenever you find yourself in flood-damage trouble, we can be there.

For more about Chicago click here.

Our professionals Describe The Fire Damage Restoration Process In Chicago

9/24/2019 (Permalink)

Flames shooting out of a small window in a burning home We’re Faster to Any Size Disaster.

Fire Damage Experts In Chicago Describe The Restoration Process In Detail

If your apartment building in Chicago ever sets ablaze, the flames can engulf many of your contents and building materials if they are not extinguished promptly. When our SERVPRO technicians work toward restoring fire damage, we know that no two fires are the same. However, whether the blaze was big or small, our team uses the same restoration procedures and process for every job. Our process has proven to be successful when strictly followed each time.

The first phase of our SERVPRO team's process we conduct when mitigating your fire damage in Chicago is the project initiation step. This phase starts as soon as we get your call saying that you have a problem. The first project initiation phase involves the following six steps.

1. Intake And Research
During this first step, we figure out the details of your property, such as who owns it and whether it is insured or not. We then record the contact information of all of the people who need to be involved in the restoration process.

2. Contact And Schedule
Once we receive your call, our technicians contact you a schedule the best time to inspect your home. During this initial contact, we get information regarding how many rooms got affected to get an idea of your situation.

3. Arrival And Walkthrough
During this step, we arrive at your house on schedule and meet you for the first time and listen to your problems. We do a walkthrough with you and get an idea of what your priorities are.

4. Project Consultation
Once we get the information about your damage that we need, we go over it with a manager on our team so that we can formulate the best plan. We also notify you of the situation and tell you about our emergency action plan.

5. Customer Consultation
After we have reviewed our findings with our team's manager, we then sit down with you and tell you what we need to do to restore your home to the way it was before the fire “Like it never even happened.” Once you approve of our plan, we get authorization from you so that we can begin work.

6. Initial Services
This step includes making the work area safe by cleaning up rubble and boarding up burnt out windows.

Restoration projects always go more smoothly when you get help from the experts. Once you notice problems caused by something burning, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993. We are available 24/7.  We’re Faster to Any Size Disaster.

For more about Chicago click here.

How You Can Get Help Eliminating Water Damage In Your Chicago Business

9/22/2019 (Permalink)

Restaurant With Open Sign Make sure your restaurant doors stay open after a water damage situation. Contact SERVPRO immediately after damage.

Limit the Effects of Commercial Water Damage in Your Chicago Restaurant Through Expert Restoration

Restaurants play a vital role in the social, business, artistic, and intellectual life of a thriving society. Sanitation is essential to the health of the patrons and the continued operation of a restaurant. When a water loss incident occurs in a food-related business, health authorities can regard it as unsanitary and therefore unfit to operate.

The other risk associated with commercial water damage in your Chicago restaurant is mold growth. The presence of mold can lead to citations and lawsuits from the health department. The other thing you may have to deal with is loss of revenue until you reopen your restaurant. After a water loss incident, you should take the following precautions:

  • Do not operate water-ruined equipment until professionals have cleaned and disinfected it.
  • Do not operate water-ruined electrical or gas equipment and hot water systems until a competent utility technician has checked it. 
  • Avoid walking through standing water because it may contain hazardous contaminants.

It is critical to clean and dry damp physical structures in your restaurant thoroughly and quickly to prevent microbial growth. SERVPRO can help you complete the restoration process quickly. 

Indoor environments usually have microbes. They are part of the ecological system, and it is not possible to eliminate them by applying antimicrobial and biocide products. However, if bacteria reproduce and grow in indoor environments, they can threaten human health. 

If you do not mitigate a category one sanitary water situation for 48 to 72 hours, microbes can amplify. They can increase contamination in your restaurant and turn a category one water damage into a category two or category three situation. Our SERVPRO AMRT, Applied Microbial Remediation Technicians can act fast to prevent microbial contamination from worsening as time passes. 

We control microbial growth by applying biocides and eliminating moisture. We can remove moisture by reducing humidity levels and drying the affected areas using air moving and dehumidification equipment. We concentrate on drying a structure quickly to minimize moisture levels. We can also remove any contaminated materials from your business premises and dispose of them appropriately. 

Dealing with a water intrusion problem in your restaurant can be challenging. Call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 for help. We have the expertise to make the problem seem “Like it never even happened.” 

Click here to learn more about Chicago.

Did Water Damage in Your Chicago Home Leave an Unpleasant Odor?

9/11/2019 (Permalink)

water on floor in empty living room; fire place Water damage often leaves an odor after the water is dried. SERVPRO has the know how to remove the odor - permanently from your home!

Methods Used in Conjunction with Water Damage Restoration in Chicago 

Many people notice a difference between how their pet smells while dry and after the four-legged family member gets wet. The reason for the increase in odor coming from a wet animal is primarily because of the way odor-causing molecules hitch a ride on water molecules as they evaporate into the air. The body heat of the pet helps make the process happen faster, and SERVPRO uses heat when drying out a Chicago home, also.

During the restoration of a house in Chicago with water damage, the use of heat helps dry things out in a more even and rapid manner than what we might expect otherwise. Different materials inside a home give off odors when they absorb moisture in liquid form or from the condensation of water vapor. Many odors linger within the average house after we finish with mitigation, so we begin odor control measures soon after we begin the restoration process.

One type of deodorization that many customers expect us to use is ozone. Ozone is useful, but existing dampness in materials often means that we should try another method that does not carry the same risks as ozone brings. However, we want to use something that still provides the strength we get from ozone. Our hydroxyl generating machines accomplish for us.

Some customers might worry that the time needed to achieve results similar to those obtained when we use ozone machinery increases significantly. However, we can run our hydroxyl generating machinery at times that ozone machines cannot, such as when people are in the treated area. If the area remains vacant and people intend to occupy the space in a day or two, and heavy odors persist, ozone might work better than hydroxyl.

One method that many overlook as a way to help control unwanted odors in a house is the larger box fan. We can use this to disperse odor-causing molecules and direct the remaining ones out of the house. Many of these molecules are attached to water molecules in the air. Removing them from the home before they can become deposited on a surface elsewhere in the house helps in the further elimination of odors.

Because water damage can create such a large number of sources that cause odors, we often use multiple approaches, with some overlap occurring occasionally. Our goal is to satisfy the customer with the finished result. While our Odor Control Technician (OCT) brings extensive knowledge and experience to each job we do, it is the customer's nose that determines when odors no longer exist.

SERVPRO of Marquette Park / West Lawn / Ford City handles more than water damage-related odors in Gage Park, and Archer Heights, as well as around Brighton Park and Scottsdale. Call us at (773) 337-3993 to find out how we can help you restore your home where stains, deterioration, and microbial infestations also pose problems.

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Our Fire Damage Experts Discuss Dry Cleaning Non-Washable Surfaces In Chicago

8/26/2019 (Permalink)

Fire in a commercial property Call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 because our highly trained team can arrive Faster to Any Size Disaster.

Commercial Fire Damage Professionals In Chicago Discuss Dry Cleaning Non-Washable Surfaces

If an inferno ever ignites inside your Chicago furniture store, many of your products or contents could be at risk of getting soiled or ruined. Your porous wall coverings can also get affected by smoke and soot making residue removal a major portion of any commercial fire damage project. The type of surface we are cleaning inside your store dictates whether we can use water-based detergents or if we must dry clean the item.

The general rule our experts use is that if the surface of an object is porous, we use dry cleaning techniques, and if it is non-porous, we use wet cleaning. When working on your commercial fire damage project in Chicago, our SERVPRO technicians know that wet cleaning porous surfaces can soak the soot deeper into them. Many of the contents and building materials inside your furniture store may contain porous surfaces such as vinyl or wallpaper. If your place of business only suffers from a small burn, then there may be steps you or your maintenance team can take to dry clean many of these porous surfaces.

Light soot residues and soils can sometimes easily be wiped away with a rag or a dry sponge. However, before agitating the soot, it is wise to conduct some pre-cleaning procedures. Vacuuming is one of these methods, and it can be used to clean off large soot particles from your furniture items or affected walls. You could use compressed air to blow the heavy soot off of the surfaces before you conduct your dry cleaning methods. In some scenarios, our SERVPRO experts recommend to pre-clean the affected items inside your furniture store with brushes to get some of the soot off.

After pre-cleaning your furniture store's affected surfaces, clean off the remaining soot with a dry sponge. Sponges do not use chemicals to remove soot. Instead, they use friction. Applying the sponge firmly to the affected surface can help release the soils. Sponges should not be used on glossy surfaces because they can smear the residues. The dry sponge also should not be used when attempting to clean greasy residues.

If even a small blaze starts in or near your furniture store in Brighton Park, Scottsdale, Gage Park, or Archer Heights, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 because our highly trained team can arrive Faster to Any Size Disaster.

For more about Chicago click here.

Damaged Roof After Brutal Storm Hits Your Chicago House? 

8/23/2019 (Permalink)

Tree fallen over on roof after severe windstorm. Windstorms can cause all sorts of chaos to your Chicago home. Call the professionals today at SERVPRO for remediation assistance.

Your Resource for Chicago Windstorm Cleanup 

Winds gain energy and strength as they pass over the relatively flat topography west of Chicago. Earlier this summer, wind gusts in excess of 70 miles per hour caused damage and canceled events. In the mid to late summer, the winds are often accompanied by torrential rains. If your home is in the path of straight-line winds and the added challenge of substantial rainfall, severe structural and contents harm is possible.  

Scalable Response for Natural Disasters

Windstorm cleanup for Chicago residents need not be a waiting game. With many of your neighbors experiencing the same type of damage, you need a disaster recovery company that can access cleanup resources from a nationwide system of highly-qualified providers. Our owner and management built a robust storm response team for our community, proving storm event after storm event that we have the will and the expertise to respond 24 hours a day to meet our customers’ needs. You can now benefit from this track record.

Windstorms Increase Flooding Risk

Roofs damaged by high winds, windows broken by falling trees and branches, and exteriors with holes from flying debris admit water that collects in the lower levels of your home. Even if overland flooding did not occur, the water found its way inside and now must be removed rapidly and the property dried completely. This is the cornerstone of SERVPRO’s mission, and one that we commit to complete successfully to restore your home.  

Building Securing and Reconstruction Services

After your first call, we arrive as soon as possible, securing exterior damage to prevent additional water incursion. The SERVPRO crew then moves task to task, removing water with state of the art pumps and extractors, and then cleaning and disinfecting the affected spaces. Structural drying proceeds with our skilled team positioning heated air movers to move moisture out of structural components into the air as vapor. Dehumidifiers then capture the moisture for disposal.

Our reconstruction division can address external and internal damage remaining after mitigation and remediation. Repair and rebuilding help make the restoration process more efficient and seamless.

SERVPRO of Marquette Park / West Lawn / Ford City knows windstorms do not respect regular business hours. Give our team a call at (773) 337-3993 for an immediate response, day or night. 

Click here to learn more about Chicago. 

SERVPRO Completes Water Removal After a Sump Pump Failure

8/6/2019 (Permalink)

If your Chicago home experiences water damage, contact SERVPRO to restore your home whether you are near or far.

Water Removal Chicago – Sump Pump Failure

Some homes have a sump pump in their basement because the water table is very high relative to their basement floor. Occasionally water seeps into the basement. The sump pump is supposed to remove any excess water in the basin to prevent water from entering the basement. One client failed to test his pump regularly, and of course, it stopped working while he was away on vacation. A neighbor checking on the house for his friend discovered a foot of water in the basement and promptly called the owner.

The owner called our SERVPRO office about water removal in his Chicago area home, and we quickly responded. The basement was partially finished, which meant that furnishings on the floor were wet. Many items were stored in the basement storage area were also wet. Items stored on shelves were unaffected.

The first step was to remove the excess water after first making sure that it was safe to enter the basement. We used powerful truck-mounted pumps to remove the water and then began the recovery and drying of the basement.  Large fans and dehumidifiers were brought in to help dry the basement. The neighbor assisted in purchasing a new sump pump and arranging for it to be installed.

With the water removed and dehumidification underway, attention turned to the walls, the flooring and the contents of the basement. Hard surface items were hand washed and dried. Fabrics were wiped down, and air dryers used to dry the fabrics further. The contents of boxes on the floor were unpacked, dried, and repacked in new boxes. The drywall was damaged up to about two feet from the floor and needed to be removed. We removed excess moisture, and new insulation and drywall were installed.

The homeowner had been in touch with SERVPRO the entire time. He was kept fully informed about the damage and the steps being taken to remove the water. Although he arrived home to a mess, recovery, and restoration was well underway thanks to SERVPRO and the support of his neighbor next door.

Call SERVPRO of Marquette Park/West Lawn/Ford City at (773) 337-3993 for 24/7 service. We serve Gage Park, Brighton Park, and surrounding areas. We aim to restore your home, "Like it never even  happened." We're Faster To Any Size Disaster.

Chicago, IL