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SERVPRO Completes Water Removal After a Sump Pump Failure

8/6/2019 (Permalink)

If your Chicago home experiences water damage, contact SERVPRO to restore your home whether you are near or far.

Water Removal Chicago – Sump Pump Failure

Some homes have a sump pump in their basement because the water table is very high relative to their basement floor. Occasionally water seeps into the basement. The sump pump is supposed to remove any excess water in the basin to prevent water from entering the basement. One client failed to test his pump regularly, and of course, it stopped working while he was away on vacation. A neighbor checking on the house for his friend discovered a foot of water in the basement and promptly called the owner.

The owner called our SERVPRO office about water removal in his Chicago area home, and we quickly responded. The basement was partially finished, which meant that furnishings on the floor were wet. Many items were stored in the basement storage area were also wet. Items stored on shelves were unaffected.

The first step was to remove the excess water after first making sure that it was safe to enter the basement. We used powerful truck-mounted pumps to remove the water and then began the recovery and drying of the basement.  Large fans and dehumidifiers were brought in to help dry the basement. The neighbor assisted in purchasing a new sump pump and arranging for it to be installed.

With the water removed and dehumidification underway, attention turned to the walls, the flooring and the contents of the basement. Hard surface items were hand washed and dried. Fabrics were wiped down, and air dryers used to dry the fabrics further. The contents of boxes on the floor were unpacked, dried, and repacked in new boxes. The drywall was damaged up to about two feet from the floor and needed to be removed. We removed excess moisture, and new insulation and drywall were installed.

The homeowner had been in touch with SERVPRO the entire time. He was kept fully informed about the damage and the steps being taken to remove the water. Although he arrived home to a mess, recovery, and restoration was well underway thanks to SERVPRO and the support of his neighbor next door.

Call SERVPRO of Marquette Park/West Lawn/Ford City at (773) 337-3993 for 24/7 service. We serve Gage Park, Brighton Park, and surrounding areas. We aim to restore your home, "Like it never even  happened." We're Faster To Any Size Disaster.

Chicago, IL

David Mason, Our Vice President of Operations and SERVPRO Restoration Services

7/25/2019 (Permalink)

Why SERVPRO of Marquette Park / West Lawn / Ford City? Meet Our Vice President of Operations--David Mason

Why SERVPRO Shines as a Property Recovery Service Company--Team Members Like David Mason

Restoration Service companies to treat properties in Ford City and the Greater Chicago locale are many. So Why does one, SERVPRO of Marquette Park / West Lawn / Ford City stand out? David Mason is one reason.

High-Quality Personnel
No company can fulfill customer expectations without the right mix of personnel and equipment led by proficient professionals. Marquette area property owners benefit from the expertise provided by David Mason, who is our promoted Vice President of Operations. His extensive background and commitment translate into outstanding outcomes for our residential customers and commercial clients.

David and SERVPRO go back together from 2006; tenacity and experience produce cleanup and restoration results second to none. David's awards and achievements throughout the years indicate successes in the field, which increase profitability and increasing our brand awareness. David has a lot of savvy through the BDP Business Development Program that he headed. He directed 90 SERVPRO franchises in achieving goals because of outstanding business relationships with leaders in the restoration industry throughout the country. This is the attitude that enhances our name in local communities, a sense of family, blended with a deep knowledge to achieve desired results.

Our SERVPRO franchise here in Chicago is a vital section of the National Storm Team that ranges far and wide to help after natural disasters like floods, wildfires, and hurricanes strike. Our Commercial Large Loss Team has been managed by David since 2014 and has gained recognition as being a go-to team to mitigate damages.

Our SERVPRO of Marquette Park / West Lawn / Ford City franchise is operated like a large family that pulls together to meet our customers' expectations. We are thankful that David Mason is part of the family. Trust us to help you recover a property loss by calling (773) 337-3993.

The Marquette Building click

Smoke Deodorization Is A Crucial Part Of Our Fire Damage Restoration Process In Chicago

7/22/2019 (Permalink)

Any type of smoke that gets into your Chicago rental home can cause you many problems.

Fire Damage Experts From Chicago Talk About Smoke Deodorization

Any type of smoke that gets into your Chicago rental home can cause you many problems. Smoke and fire damage costs residents and landlords across the country millions of dollars each year. Cigarette smoke is also a common issue, and our SERVPRO technicians always treat these scenarios the same as any other type of smoke-related problem. If your tenant inside your rental property smokes tobacco, your house could develop a serious odor problem.

Cigarette smoke causes landlords in Chicago many fire damage claims each year. Cigarette smoke can travel throughout your structure and penetrate your building materials and contents just like smoke from any other burnt substance can. Once tiny partially combusted particles penetrate deeply into porous materials, foul aromas can exist for a very long time.

Once the smoke has affected your rental house, it is wise to call in a professional restoration company such as SERVPRO. We have advanced equipment and knowledge when it comes to removing unpleasant smells. When conducting deodorization procedures, we use these four tools the most.

1. Hand/Electric Sprayers
For light odors, we can use sprayers to spray a chemical that deodorizes by both masking and pairing. Masking is when foul aromas get covered up by more pleasant ones, and pairing is when malodor particles get chemically neutralized.

2. Ultra Low Volume (ULV) Foggers
ULV systems use similar masking and pairing detergents, but the machine breaks the particles down and applies them in a mist form. The fog can mimic how smoke behaves and penetrate affected items.

3. Thermal Fogging
Thermal fogging systems get used for more severe scenarios, and they work by heating the chemicals and breaking them down into even tinier particles. The hot fog works in the same way as the ULV fog, but it can penetrate further into some substances due to the smaller particles.

4. Ozone Generator
Ozone systems work differently as the other techniques and use unstable O3 or ozone particles to deodorize. These particles float around and give an oxygen atom to malodor molecules to oxide and neutralize them.

If you ever have a tenant smoke tobacco inside your Brighton Park, Scottsdale, or Gage Park rental home, call SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 as soon as possible because We’re Faster to Any Size Disaster.

For more about Chicago click here.

What To Do If Your Home In Chicago Is Damaged By A Flood

7/15/2019 (Permalink)

If flood waters have ruined your property, call SERVPRO of Marquette Park / West Lawn / Ford City for effective cleanup services.

A Guide To Handling Flood Damage In Your Chicago Residence

Flooding is common in Chicago, and according to the Illinois Department of Natural Resources, 90 percent of flood damage claims are for locations outside the mapped 100-year floodplain. Urban flooding can happen when water from a heavy downpour overwhelm the local drainage system, resulting in water pooling in yards and streets, entering houses through the foundation and backing up from sewers into streets and basements.

Dealing with significant flood damage in your Chicago residence can be overwhelming, and you may not know where to begin the flood cleanup efforts. To prevent further destruction to the contents of your property, remove movable items that can soak water quickly like clothing, furniture, bedding, and non-permanent carpeting to prevent mold growth.

It is also imperative to document the destruction by taking photographs of your house. This can eliminate disputes between you and your insurance provider over which items sustained damage and which repairs have been completed. Like with other major property damage, alert your insurance firm immediately after floodwater enters your house. A representative of the insurance provider can analyze the damage and inform you about the coverage you can get based on the evaluation.

The other essential step to take is contacting flood cleanup company such as SERVPRO to extract the water, clean up and sanitize your property and its contents. Our technicians can assess the damage and provide you with an estimate and our remediation plan. Our Water Restoration Technicians (WRT) have the resources and expertise to handle your emergency. We begin the water removal process speedily to contain the loss and ensure it does not spread to other areas of your property and cause more significant damage.

The water can disintegrate wallboard, rot wood, ruin many types of insulation, and compromise electrical wiring. We can use pumps or wet/dry vacuums to extract the water so that your house can dry faster. Mold can grow within 48 hours after the incident, posing health risks to your family and producing a lingering musty scent. Most molds need lots of moisture to grow, but some survive in relative humidities as low as 65%. Our technicians maintain indoor relative humidity below 60 percent to reduce mold growth. We can use different air movers and dehumidifiers to dry your property.

Floodwater is usually a toxic mixture of water, household chemicals, pesticides, and gasoline, among other substances. Our SERVPRO technicians can use antimicrobial products to decontaminate your home. We can complete every aspect of the flood damage cleanup process to your satisfaction. Our technicians can also rebuild the structures that water has ruined.

If flood waters have ruined your property, call SERVPRO of Marquette Park / West Lawn / Ford City for effective cleanup services. You can reach at (773) 337-3993. We’re Faster to Any Size Disaster.

For more about Chicago click here.

SERVPRO Answers the Call 24/7 from Chicagoans for Restoration Services

7/6/2019 (Permalink)

Chicago Buildings Both Tall and Small Rely on SERVPRO for Cleanup and Restoration Services

Why Chicago Residents Choose our Restoration Services for Personal Property Damages

The role of a professional restorer is to mitigate losses in the structure, structural contents, and contents of your home. First responders can deal with the immediate danger of a home emergency. Contractors can replace the weakened structure or perform remodeling duties. The restorer operates in between, performing drying, cleaning and deodorizing to ensure permanent damages are kept to a minimum. Our restoration services are professional using our employees local to the area with access to national resources and equipment.

The methodology for the restoration of water damage in Chicago tends to fall under two broad categories. The first is open system drying. Principally, open system drying involves exchanging moist indoor air with drier outdoor air. SERVPRO achieve this by opening windows and doors in the home to create an open circuit. The strategic placement of rapid air-movers encourages both air flow, through centrifugal motion, and evaporation by raising surface temperatures.

Restoration services using open-system drying may be deemed inappropriate by a SERVPRO technician. During colder periods of the year, the opening of windows and ventilation in Chicago may not be feasible. In these circumstances, a technician can use a close-system drying method. The core principles remain the same, except dehumidifiers with desiccant chemicals are used for the exchange of moist air with drier air. Sometimes, a drying tent may be set up to concentrate remediation efforts.

Both methods are proper drying techniques for your Chicago home. Humidity levels need to be monitored continuously throughout the operation using thermal hygrometers. By keeping moisture in the air below 60 grains per pound, SERVPRO can ensure microbial growth remains under control throughout the process. This controlling of microbial growth is essential to avoiding expensive secondary damages to your structure and possessions.

During a house fire smoke can enter your heating ventilation and air conditioning (HVAC) unit. Smoke can cause harm to your HVAC requiring restoration services for fire damage in Chicago. Worse still, smoke residues can be spread through your home, distributing deposits from return-side ventilation ducts. SERVPRO can assess and clean your system as well as removing the deposits from various areas of the home. HVAC remediation is usually required for medium to substantial smoke damages. Failure to attend to this issue can result in soots being released into an otherwise restored structure.

The first step a SERVPRO technicians takes is to inspect your system. We are answering questions like at what point smoke has entered your HVAC- either the return side or the supply side- and applying appropriate restoration services to remedy it. Smoke on the return side usually requires removal and replacement of the filter, located just behind the ventilation duct. Supply-side damage requires a more extensive cleaning process since it is likely your system has spread smoke throughout ventilation ducts.

The supply side is usually the largest vent panel in your Chicago home. It draws in clean air and redistributes it via the return vents. SERVPRO may need to deploy negative air pressure machines fitted with hoses. Usually, an entrance point must be cut using a saw to allow hose access. After service, the ventilation tunnels can be thoroughly deodorized with the cut-out replaced using sheet metal screws for fastening.

Our primary task after adverse weather conditions is to protect structure and contents from water damage in Chicago and the surrounding the area. SERVPRO runs out of hours restoration services using local technicians on call throughout the night. We do this to ensure the community can reach out to us during a time of emergency and because a fast response to flood waters entering the home can significantly reduce the likelihood of permanent damages being sustained.

Restoration services focused on the structure are best done by technicians with applied structural drying (ASD) qualifications. SERVPRO can create access points to wall cavities, subfloor, or crawlspaces by drilling small holes that can be filled in and do not damage cosmetic appearance. Allowing access to these cavities is essential to deploying injectidry systems into the voids of your Chicago home. By accessing these cavities, we can significantly reduce the likelihood of long term or permanent damages by eliminating all hidden moisture.

In terms of your structural contents and possessions the question of whether the items can go through restoration services onsite or off-site. On-site proceedings tend to be quicker. These processes could mean floating carpets to dry beneath them and draw moisture from the subfloor. In more extreme cases, it may be best to relocate possessions to a secure storage location, allowing more targeted drying techniques and access for cleaning equipment like truck-mounted extraction units.

Microbes are living organisms that exist in virtually all environments- especially where water or moisture is present. One type of microbe fungi, known colloquially as mold, can proliferate in ideal conditions causing unpleasant odors, soiling and affecting indoor air quality. You may need professional remediation for mold damage in Chicago, using local restoration services. SERVPRO has experienced technicians for the assessment and remediation of uncontrolled microbial growth and can be reached twenty-four hours a day.

In remediating microscopic fungi, the first action after assessment should be to quarantine sections of the home. Air-borne particles can enter, and infest other areas of the home without adequate containment. SERVPRO achieves this by setting up physical barriers, in the form of plastic sheeting, or by using negative air pressure when clearing away soiling.

Using air scrubbers in a contained area can help to pull microbes from the air before they become a threat to other areas of your Chicago home. SERVPRO can deploy air scrubbers fitted with high-efficiency particulate air (HEPA) filters which can remove particles as small as 0.3 microns from the atmosphere. Larger quantities of mold can be wrapped up and taken with us for safe disposal to avoid cross-contamination and reduce the likelihood of mold returning.

Restoration services are geared toward mitigating loss and guarding against future damage. Contact SERVPRO of Marquette Park / West Lawn / Ford City at (773) 337-3993 to arrange expert assistance.

Our Experts Can Dry Your Water Damaged Documents In Chicago

6/24/2019 (Permalink)

Give our specialists a call anytime that disaster strikes at (773) 337-3993.

Document Drying In Your Chicago Library

Water loss incidents that affect your Chicago library can be devastating to its shelves of irreplaceable works. Knowing how to handle situations where substantial water loss events can damage books and publications in your care can prevent the loss of a significant investment made by the county or private collectors. Even an abundance of moisture can compromise novels over a short period, so you need to reach out to professional restoration specialists like ours to get mitigation and recovery solutions started immediately.

One of the ways that our team can help with water cleanup in Chicago libraries is through document and publication recovery. We have advanced drying techniques with our contents department that can happen both on-site or in our nearby SERVPRO facility that can preserve affected books and other works you have stored on the shelves of the library. Freeze drying is often the method most trusted by our professionals for its fast turnaround and impressive results.

This process involves rapidly freezing the moisture-damaged books in the library inside of a chamber. With vacuums, the pressure gets reduced substantially within this area, and heat gets added into the equation. The frozen water can then evaporate without damaging the composition or the cellular integrity of the individual pages of the books or other works removed from the facility.

Our SERVPRO team must also address the saturation of areas like the flooring after a water loss incident in the library to prevent the continued exposure of these books and novels. We have advanced rapid drying solutions that can cover several thousand square feet with the use of multiple units simultaneously.

From plumbing breaches to water heater malfunctions, there are many sources of substantial water loss incidents that could impact your local library. To preserve both the building and its publications, seek out the experience and advanced equipment of our SERVPRO of Marquette Park / West Lawn / Ford City professionals. Give our specialists a call anytime that disaster strikes at (773) 337-3993.

For more about Chicago click here.

The Ultimate Guide to Storm Damage In Your Chicago Home

6/15/2019 (Permalink)

Don't let your basement turn into this. Contact SERVPRO for flood damage remediation assistance.

Wind Damage that Can Ultimately Flood Chicago Homes

The wind is a defining characteristic of the Greater Chicago area, and while many residents have gotten accustomed to the stiff winds that can often sweep through the region, homes might not be as prepared to face the storm. With winds that can sometimes rival the intensity of hurricanes and other severe weather events, many homes can fall victim to circumstances like missing shingles, broken windows, fallen trees, and sheared siding. Any of these vulnerabilities that could exist during a storm can lead to even worse conditions like flooding.

Having a team that can help you through the damaging effects of a severe storm is one thing, but having a crew of professionals with the experience to address flood water removal and the symptoms of standing water in your Chicago residence is another entirely. Our SERVPRO professionals have extensive training and knowledge in disaster relief and flood damage recovery through our accreditations by the Institute of Inspection, Cleaning and Restoration Certification (IICRC) in multiple facets of the restoration industry including structural drying, water restoration, and mold remediation.

Wind damage presents substantial risks to your property when combined with torrential rainfall. With missing shingles or damaged areas of the house, runoff and direct precipitation can penetrate the residence and find a way to spread quickly. We have the experience to begin our mitigation efforts with emergency board up and tarping services to prevent the flood damages from getting any worse as extraction and drying efforts begin.

Flooding can thoroughly saturate construction materials in the house, ultimately requiring removal and replacement. Our SERVPRO professionals can fully reconstruct removed areas of the property and entirely repair damaged portions of a roof, siding, and broken windows throughout the residence.

We understand how quickly flood effects can spread throughout your home, so our SERVPRO of Marquette Park / West Lawn / Ford City professionals respond fast to these emergencies. We have the tools and the experience to make these damages “Like it never even happened.” Give us a call anytime at (773) 337-3993.

Click here to see more about Chicago.

You Can Depend On Our Fire Damage Experts To Restore Your Chicago Home

6/4/2019 (Permalink)

Contact our IICRC-certified specialists for this and other restoration work by calling our 24-hour services line.

The Mess After A Fire Needs Cleanup By Trained Professionals In Chicago Properties

Seeing your Chicago residence from the outside after a fire can seem minor to the destruction that you later see inside. You might feel hopeless about the future your family seems destined to experience while putting your lives back to normal. SERVPRO professionals use industry-standard techniques that help our customers accomplish their goals of recovering after disasters at the lowest possible expense.

Owners might feel tempted to carry out fire cleanup tasks in their Chicago home to reclaim some of the personal belongings scattered around their now charred property. Doing so can quickly seem like another disaster. Others prefer to not even look at their items, as seeing them can feel like reliving the fire all over again.

The condition a fire leaves furnishings and other contents in can range from heavy soiling with soot and smoke residue from other items that burned to melted plastics and charred wood and other combusted materials. Water from fighting the blazing home’s structure can also create additional conditions that require the attention of mitigation and restoration specialists.

Because of our Institute of Inspection Cleaning and Restoration Certification (IICRC) training, we know how to use our extensive inventory of restoration tools and equipment to clean up fire damage affecting your home efficiently. We also rely on teamwork, making it possible to have your home restored soon after we begin, “Like it never even happened.”

For families with children, we understand that helping them with the trauma and after-effects can reduce the stress that the adults in the family must deal with daily. We can place loveys and other chosen items in priority position so we can return them to you faster. Our ultrasonic water bath can get these clean in a short time, with only drying and deodorization to follow before we hand them back to your family.

Our fire cleanup experts continue with other items that our specialists boxed up for restoration through cleaning while others proceed with the work needed inside your home. This includes removing soot from walls, ceilings, counters, and cabinets, extracting water from putting the fire out, removing destroyed items including remnants of curtains, rugs, and mattresses, and deodorization. Working in teams, SERVPRO completes fire cleanup tasks quickly and gets your home restored so your family can move back home again.

SERVPRO of Marquette Park / West Lawn / Ford City has qualified professionals on the job in Scottsdale, Gage Park, and Archer Heights homes, performing fire cleanup and restoration work. Contact our IICRC-certified specialists for this and other restoration work by calling our 24-hour services line, (773) 337-3993, any day of the year.

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You Can Count On Our Crew To Restore Your Chicago Home

5/31/2019 (Permalink)

Once the storms have subsided, give us a call at (773) 337-3993 so we can get to you as soon as possible to restore your home.

Flood Damage And Your Walls In Your Chicago Home

Frequent and heavy spring rainstorms can create a great risk for flooding in your Chicago home. Being as prepared as possible is best, but sometimes you cannot predict or prepare for such an event. Your home can be dry and safe one moment and underwater the next. Floods can be quite an overwhelming event to experience, and you need help getting everything back in order.

Flooding and flood damage in your Chicago residence is something you need to move fast to correct. Reaching out to a professional remediation company, such as SERVPRO, is the smartest decision you can make at a time like this. Our trained staff has the right tools and needed experience to get your home looking as if nothing ever happened before more damage can occur.

SERVPRO technicians understand that drying flood and water damaged walls can sometimes be difficult. Each home is uniquely built with various wall materials. We are highly trained and inspect your home to come up with a plan which dries the affected walls. Because each situation of water loss is different, our approach to repairing the damage depends on the severity of the underlying damage.

In cases where floodwaters have done the damage, our goal is to save the original wall surface if possible, but sometimes the wet surfaces have to be removed. Our company has a lot of experience with various wall surfaces, and we can use different pieces of equipment to dry your walls and stop additional damage such as mold growth. Homes usually have two kinds of walls – exterior and interior. Interior walls usually do not contain insulation like foam or fiberglass. Only walls which are a sound barrier wall generally contain some kind of insulation.

Our process for drying your walls out include monitoring devices to detect how far the water has wicked up the wall and the removal of your trim and baseboards. We look for any doubled sheetrock or insulation and drill holes under the baseline so we can figure out a drying plan for the area which is affected. Continuous airflow is used with air movers, and dehumidifiers help to dry the air in the room. Once the water mitigation equipment is set in place, we take additional readings. We then monitor the equipment every day so we can make any needed adjustments.

SERVPRO of Marquette Park / West Lawn / Ford City can help you dry your property in Archer Heights, Scottsdale, or Marquette Park after flooding. Once the storms have subsided, give us a call at (773) 337-3993 so we can get to you as soon as possible to restore your home.

Click here for more about Chicago.

SERVPRO Suggests to Chicago Homeowners to Call Us for Inspection and Cleanup after a Water Loss

5/27/2019 (Permalink)

SERVPRO Doesn't Clown Around When It Comes to Water Damage Mitigation for Chicago Properties

When Can Seemingly Minor Water Damage in Chicago Be Much More Severe?

Not every incident of water damage in your home may require the help of a professional damage mitigation and restoration company like SERVPRO. Sometimes, you might be able to skip a phone call to us entirely and handle the incident with a mop and some cleaning products. However, it can be dangerous to ignore the warning signs of an incident that requires professional assistance. Seeing any of these scenarios unfold in your home should mean a direct call to us for emergency assistance.

Deeply Soaked Flooring Materials
A small spill or puddle in your home might not be cause for concern, but when the water comes in large enough volumes to cause water damage to your Chicago home's carpeting or wooden floorboards, you should call in professionals to mitigate and restore the damage. When water soaks into your floor, it can start to break down and warp the materials, potentially creating uneven surfaces and ruining finishes. Even if you dry the area out, deeper pockets of moisture may remain and contribute to mold growth in your home. We're Faster To Any Size Disaster to help prevent mold growth from happening and to avoid replacing the flooring materials in your home.

Unclean Water
Water from an unclean source, such as a drainage ditch or a septic tank, should never be allowed to enter your home. Unclean water sources can create dangerous situations that could cause health effects if you are not careful. Always call SERVPRO when dirty water reaches your home, even if the damage seems relatively minor.

Leaks or Damages in Unseen Areas
What might seem like a small leak behind your wall could be hiding a much larger problem or even substantial fungal growth in your home. Our inspectors use advanced moisture detection tools such as infrared scanning devices to identify pockets of moisture and find out the true extent of damages in unseen parts of your home.

SERVPRO of Marquette Park / West Lawn / Ford City provides 24/7 protection against water and flood damage for homes in the area. Call us at the first sign of trouble at (773) 337-3993.

Learn more about the Marquette Building by clicking.